{"id":88935,"date":"2015-06-11T16:03:51","date_gmt":"2015-06-11T14:03:51","guid":{"rendered":"https:\/\/stepgear.com\/faq\/"},"modified":"2021-08-05T17:06:32","modified_gmt":"2021-08-05T15:06:32","slug":"faq","status":"publish","type":"page","link":"https:\/\/stepgear.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"[vc_row unlock_row_content=”yes” row_height_percent=”100″ override_padding=”yes” h_padding=”0″ top_padding=”0″ bottom_padding=”0″ back_color=”color-darkgray” overlay_alpha=”50″ gutter_size=”0″ column_width_percent=”100″ shift_y=”0″ z_index=”0″][vc_column column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”0″ override_padding=”yes” column_padding=”0″ expand_height=”yes” style=”dark” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ sticky=”yes” width=”1\/6″ el_class=”sidebar-scroll” el_id=”sticky-it”][vc_single_image media=”88626″ media_width_percent=”100″ alignment=”center” css_animation=”alpha-anim” el_class=”logo-marker”][vc_custom_heading heading_semantic=”h1″ text_transform=”uppercase” el_class=”vertical-title title-sg-360″]SG-360<\/span>[\/vc_custom_heading][vc_custom_heading heading_semantic=”h1″ text_transform=”uppercase” el_class=”vertical-title title-sg-3″]SG-3<\/span>[\/vc_custom_heading][vc_custom_heading heading_semantic=”h1″ text_transform=”uppercase” el_class=”vertical-title title-sg-h”]SG-H<\/span>[\/vc_custom_heading][vc_custom_heading heading_semantic=”h1″ text_transform=”uppercase” el_class=”vertical-title title-sg-1″]SG-1<\/span>[\/vc_custom_heading][vc_row_inner row_inner_height_percent=”0″ overlay_alpha=”50″ gutter_size=”0″ shift_y=”0″ z_index=”0″][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”2″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ css_animation=”bottom-t-top” width=”1\/1″][vc_raw_html]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[\/vc_raw_html][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column column_width_percent=”100″ gutter_size=”0″ override_padding=”yes” column_padding=”0″ back_color=”color-white” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”5\/6″][vc_row_inner row_inner_height_percent=”100″ back_color=”color-white” overlay_alpha=”50″ equal_height=”yes” gutter_size=”0″ shift_y=”0″ z_index=”0″ limit_content=”” el_class=”product-section” el_id=”sg-360″][vc_column_inner column_width_percent=”100″ gutter_size=”2″ override_padding=”yes” column_padding=”4″ style=”light” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”5″ mobile_width=”0″ width=”8\/12″][vc_custom_heading text_size=”h3″ text_transform=”uppercase” css_animation=”bottom-t-top”]SG-360<\/span>[\/vc_custom_heading][vc_empty_space empty_h=”2″][vc_accordion sign=”plus” active_tab=”0″ el_class=”bottom-t-top animate_when_almost_visible”][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Which bikes are compatible with the totem?” tab_id=”de537fa2-bc0e-716238333759261624005825832″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”249555″]SG-360 is compatible with any bike (road,mtb,track,gravel).[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Which trainers are compatible with the totem?” tab_id=”b8a5983e-557f-916238333759261624005825832″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”945726″]SG-360 is compatible with any interactive trainer via Bluetooth. To check the compatibility of your trainer, check the following list or write to us at info@stepgear.com<\/a>.<\/p>\n
    \n
  • Wahoo Kickr<\/li>\n
  • Wahoo Kickr Core<\/li>\n
  • Tacx Neo<\/li>\n
  • Tacx Neo 2<\/li>\n
  • Tacx Neo 2T<\/li>\n
  • Tacx FLUX 2<\/li>\n
  • Elite Direto XR<\/li>\n
  • Elite Suito<\/li>\n
  • Technogym MyCycling<\/li>\n
  • MagneticDays Jarvis<\/li>\n
  • and many others…<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Which training platforms work with the totem?” tab_id=”00c5d2f5-76c7-616238333759261624005825832″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”676971″]SG-360 is compatible with any platform running on Windows. Many are already installed and ready for use. The others can be downloaded directly from the totem.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”What\u2019s the difference between the Connect version and the Full version?” tab_id=”b077f519-01ac-216238333759261624005825832″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”355790″]The FULL version has integrated a 32 “touch screen and a Lenovo PC that allows a complete experience without other external devices.
    \nFor the CONNECT version it is necessary to have an external device (Tablet, PC, Smartphone) to be connected via HDMI.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”What features do the PRO versions have?” tab_id=”1626433186858-4-10″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”184934″]The PRO versions have a slope simulation system with a maximum gradient of 25%.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”How does the computerized ventilation system work?” tab_id=”1626434165884-6-0″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”168537″]SG-360 has a double ventilation system that can be adjusted manually or automatically based on heart rate and power expressed.
    \nThe goal of SG-360 is to ensure maximum thermal comfort for the cyclist.[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][vc_raw_html]JTNDc3BhbiUyMGRhdGEtdGl0bGUtcmVmJTNEJTIyLnRpdGxlLXNnLTM2MCUyMiUyMGNsYXNzJTNEJTIyaGlkZSUyMiUzRSUzQyUyRnNwYW4lM0U=[\/vc_raw_html][\/vc_column_inner][vc_column_inner column_width_percent=”100″ gutter_size=”0″ override_padding=”yes” column_padding=”2″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”3″ mobile_width=”0″ sticky=”yes” width=”4\/12″][vc_single_image media=”88482″ media_width_percent=”100″ alignment=”center” advanced=”yes” media_overlay_opacity=”1″ media_overlay_anim=”no” media_text_anim=”no” media_h_align=”center” media_h_position=”center” media_padding=”0″ css_animation=”zoom-in” no_double_tap=”yes” media_link=”url:https%3A%2F%2Fstepgear.com%2Fit%2Fprodotti%2Fsg-360%2F|title:SG-360″][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_inner_height_percent=”0″ back_color=”color-white” overlay_alpha=”50″ gutter_size=”0″ shift_y=”0″ z_index=”0″][vc_column_inner column_width_percent=”100″ position_vertical=”middle” align_horizontal=”align_center” gutter_size=”0″ override_padding=”yes” column_padding=”0″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_separator sep_color=”color-middlegray” css_animation=”zoom-in” el_height=”2px” el_class=”border-divider-opacity triple-h-padding”][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_inner_height_percent=”100″ overlay_alpha=”50″ equal_height=”yes” gutter_size=”0″ shift_y=”0″ z_index=”0″ limit_content=”” el_class=”product-section” el_id=”sg-3″][vc_column_inner column_width_percent=”100″ gutter_size=”2″ override_padding=”yes” column_padding=”4″ style=”light” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”5″ mobile_width=”0″ width=”8\/12″][vc_custom_heading text_size=”h3″ text_transform=”uppercase” css_animation=”bottom-t-top”]SG-3<\/span>[\/vc_custom_heading][vc_empty_space empty_h=”2″][vc_accordion sign=”plus” active_tab=”0″ el_class=”bottom-t-top animate_when_almost_visible”][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Is the trainer interactive?” tab_id=”de537fa2-bc0e-7162383337592616240058258321624006222022″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”181135″]Yes, SG-3 is able to vary its resistance according to the path or program you decide to follow.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”What kind of resistance does it have?” tab_id=”b8a5983e-557f-9162383337592616240058258321624006222022″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”162686″]SG-3 is the only trainer on the market with a double resistance system: air travels through the patented AIR DRIVE system that varies the effort as speed increases and simulates the plain, and through a generative axial flow system.
    \nThe result is unmatched pedaling realism and power.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Does it need a power supply?” tab_id=”b077f519-01ac-2162383337592616240058258321624006222022″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”578448″]No, not only does it not need electricity but your pedaling generates energy that you can use to recharge your devices.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”What devices can i recharge?” tab_id=”1626436213847-3-7″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”212790″]Any device that can be powered by a USB Type C (Smartphone, Tablet, Powerbank).[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Up to what slope can it simulate?” tab_id=”1626436255778-4-5″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”144090″]28% with a realism never seen before.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”What maximum power can it express?” tab_id=”1626436286985-5-0″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”134348″]At 50 km\/h the SG-3 can reach an incredible power of 3,600 W.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Does it need an app to work?” tab_id=”1626436339725-6-3″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”814460″]No, it can be used without any control App: you mount the bike and it is ready for use. This is thanks to a computer integrated in the control console that allows stand-alone operation in all conditions.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”What is stand-alone functionality?” tab_id=”1626436386075-7-6″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”945891″]SG-3 is equipped with a computer and a 7″ screen that without the need for an internet connection allows you to use the roller anywhere, manually setting the desired resistance conditions or loading your favorite program.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”What is remote control?” tab_id=”1626436427374-8-1″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”174647″]By connecting your trainer to the internet it is possible, by providing the appropriate password, to control the roller remotely. In this way you, a friend of yours or your trainer, can control the roller and all its parameters live.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Does it work without a console?” tab_id=”1626436463555-9-4″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”502116″]Yes, without the console the roller works exclusively with the air resistance system, exactly like the SG-1 version.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Can i connect my heart rate monitor to the trainer?” tab_id=”1626436508769-10-8″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”162701″]Yes, you can connect any heart rate monitor with Bluetooth transmission.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Is the trainer upgradeable?” tab_id=”1626436555423-11-3″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”150597″]Yes, every time it is connected to the internet it updates automatically, always guaranteeing you the best possible performance.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Can they mount bikes with disc brakes and thru axle?” tab_id=”1626436604079-12-1″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”138659″]Yes, inside the package there are adapters for all bike configurations on the market.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Can i mount bikes with 12-speed gearboxes?” tab_id=”1626436649665-13-4″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”472496″]Yes, SG-3 is designed to use any type of rear derailleur, including 12-speed ones (ex: SRAM XD). When ordering, just indicate it in the configurator with no extra charge or purchase it separately later.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Is it also suitable for fixed gear bikes?” tab_id=”1626436695071-14-7″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”135590″]Yes, it is sufficient to disassemble the sprocket pack and install the adapter which can be purchased separately.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Does it work with Zwift?” tab_id=”1626437246967-15-8″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”228295″]Yes, thanks to the integrated power sensor you can connect it in a few seconds to Zwift, Rouvy, Bkool, Trainer Road and all the applications on the market.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Can bikes with carbon frames be used?” tab_id=”1626437278770-16-9″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”127180″]Yes, SG-3 has been designed to safeguard the carbon frames thanks to the possibility of superior movement that supports the pedaling, making it even more realistic when you get up on the pedals.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”What is Krion\u00ae?” tab_id=”1626437317684-17-5″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”122540″]Krion\u00ae is not plastic but a Solid Surface. It is a material that is warm to the touch and similar to natural stone. This material is composed of two thirds of natural minerals (ATH: aluminum trihydrate) and a small percentage of high strength resins. This composition gives Krion\u00ae some exclusive peculiarities: absence of pores, antibacterial properties without any type of additive, hardness, resistance, durability, reduced maintenance, as well as easy repair and cleaning.[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][vc_raw_html]JTNDc3BhbiUyMGRhdGEtdGl0bGUtcmVmJTNEJTIyLnRpdGxlLXNnLTMlMjIlMjBjbGFzcyUzRCUyMmhpZGUlMjIlM0UlM0MlMkZzcGFuJTNF[\/vc_raw_html][\/vc_column_inner][vc_column_inner column_width_percent=”100″ gutter_size=”0″ override_padding=”yes” column_padding=”2″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”3″ mobile_width=”0″ sticky=”yes” width=”4\/12″][vc_single_image media=”88481″ media_width_percent=”100″ alignment=”center” advanced=”yes” media_overlay_opacity=”1″ media_overlay_anim=”no” media_text_anim=”no” media_h_align=”center” media_h_position=”center” media_padding=”0″ css_animation=”zoom-in” no_double_tap=”yes” media_link=”url:https%3A%2F%2Fstepgear.com%2Fit%2Fprodotti%2Fsg-3%2F|title:SG-3″][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_inner_height_percent=”0″ back_color=”color-white” overlay_alpha=”50″ gutter_size=”0″ shift_y=”0″ z_index=”0″][vc_column_inner column_width_percent=”100″ position_vertical=”middle” align_horizontal=”align_center” gutter_size=”0″ override_padding=”yes” column_padding=”0″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_separator sep_color=”color-middlegray” css_animation=”zoom-in” el_height=”2px” el_class=”border-divider-opacity triple-h-padding”][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_inner_height_percent=”100″ back_color=”color-white” overlay_alpha=”50″ equal_height=”yes” gutter_size=”0″ shift_y=”0″ z_index=”0″ limit_content=”” el_class=”product-section” el_id=”sg-1″][vc_column_inner column_width_percent=”100″ gutter_size=”2″ override_padding=”yes” column_padding=”4″ style=”light” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”5″ mobile_width=”0″ width=”8\/12″][vc_custom_heading text_size=”h3″ text_transform=”uppercase” css_animation=”bottom-t-top”]SG-1<\/span>[\/vc_custom_heading][vc_empty_space empty_h=”2″][vc_accordion sign=”plus” active_tab=”0″ el_class=”bottom-t-top animate_when_almost_visible”][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Is the trainer smart?” tab_id=”de537fa2-bc0e-716238333759261624005825832162400622202216240064786931624006582766″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”665370″]Yes, it transmits a power signal (expressed in WATT) in ANT + and Bluetooth that can be used on any App (Zwift, Rouvy, Bkool, Trainer Road) or device.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Is the trainer interactive?” tab_id=”b8a5983e-557f-916238333759261624005825832162400622202216240064786931624006582766″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”191869″]No, the SG-1 version is unable to be commanded to vary its resistance.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”What kind of resistance does it have?” tab_id=”00c5d2f5-76c7-616238333759261624005825832162400622202216240064786931624006582766″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”128307″]Resistance is air driven through the patented AIR DRIVE system that varies the effort as speed increases, just like going on the road. This is why STEPGEAR SG-1 is so realistic.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Does it need a power supply?” tab_id=”b077f519-01ac-216238333759261624005825832162400622202216240064786931624006582766″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”185018″]No, the mechanical operation does not require any power supply. The sensor that transmits the power is powered by a button cell (CR 2032) which lasts about 200 hours of training.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Does it need an app to work?” tab_id=”1626436953236-4-6″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”888423″]No, it can also be used without any control App: you mount the bike and it is ready for use.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Can they mount bikes with disc brakes and thru axle?” tab_id=”1626436987380-5-1″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”923326″]Yes, inside the package there are adapters for all bicycle configurations on the market.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Can i mount bikes with 12-speed gearboxes?” tab_id=”1626437032100-6-4″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”198947″]Yes, SG-1 is designed to use any type of rear derailleur, including 12-speed ones (ex: SRAM XD). When ordering, just indicate it in the configurator with no extra charge or purchase it separately later.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Is it also suitable for fixed gear bikes?” tab_id=”1626437076807-7-2″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”140735″]Yes, it is sufficient to disassemble the sprocket pack and install the adapter which can be purchased separately.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Does it work with Zwift?” tab_id=”1626437118276-8-3″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”797839″]Yes, thanks to the integrated power sensor you can connect it in a few seconds to Zwift, Rouvy, Bkool, Trainer Road and all the applications on the market.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Can bikes with carbon frames be used?” tab_id=”1626437175842-9-6″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”829320″]Yes, SG-1 has been designed to safeguard the carbon frames thanks to the possibility of superior movement that supports the pedaling, making it even more realistic when you get up on the pedals.[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][vc_raw_html]JTNDc3BhbiUyMGRhdGEtdGl0bGUtcmVmJTNEJTIyLnRpdGxlLXNnLTElMjIlMjBjbGFzcyUzRCUyMmhpZGUlMjIlM0UlM0MlMkZzcGFuJTNF[\/vc_raw_html][\/vc_column_inner][vc_column_inner column_width_percent=”100″ gutter_size=”0″ override_padding=”yes” column_padding=”2″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”3″ mobile_width=”0″ sticky=”yes” width=”4\/12″][vc_single_image media=”88141″ media_width_percent=”100″ alignment=”center” advanced=”yes” media_overlay_opacity=”1″ media_overlay_anim=”no” media_text_anim=”no” media_h_align=”center” media_h_position=”center” media_padding=”0″ css_animation=”zoom-in” no_double_tap=”yes” media_link=”url:https%3A%2F%2Fstepgear.com%2Fit%2Fprodotti%2Fsg-1%2F|title:SG-1″][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_inner_height_percent=”0″ back_color=”color-white” overlay_alpha=”50″ gutter_size=”0″ shift_y=”0″ z_index=”0″][vc_column_inner column_width_percent=”100″ position_vertical=”middle” align_horizontal=”align_center” gutter_size=”0″ override_padding=”yes” column_padding=”0″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_separator sep_color=”color-middlegray” css_animation=”zoom-in” el_height=”2px” el_class=”border-divider-opacity triple-h-padding”][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_inner_height_percent=”100″ back_color=”color-white” overlay_alpha=”50″ equal_height=”yes” gutter_size=”0″ shift_y=”0″ z_index=”0″ limit_content=”” el_class=”product-section” el_id=”sg-h”][vc_column_inner column_width_percent=”100″ gutter_size=”2″ override_padding=”yes” column_padding=”4″ style=”light” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”5″ mobile_width=”0″ width=”8\/12″][vc_custom_heading text_size=”h3″ text_transform=”uppercase” css_animation=”bottom-t-top”]SG-H<\/span>[\/vc_custom_heading][vc_empty_space empty_h=”2″][vc_raw_html]JTNDc3BhbiUyMGRhdGEtdGl0bGUtcmVmJTNEJTIyLnRpdGxlLXNnLWglMjIlMjBjbGFzcyUzRCUyMmhpZGUlMjIlM0UlM0MlMkZzcGFuJTNF[\/vc_raw_html][vc_accordion sign=”plus” active_tab=”0″ el_class=”bottom-t-top animate_when_almost_visible”][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Which version is suitable for my handbike?” tab_id=”de537fa2-bc0e-71623833375926162400582583216240062220221624006478693″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”195751″]For recumbent handbikes (H1, H2, H3, H4) the version is the SG-H1.3. For seated handbikes (H5) the version is the SG-H1.5.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Is the trainer smart?” tab_id=”b8a5983e-557f-91623833375926162400582583216240062220221624006478693″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”191991″]Yes, it transmits a power signal (expressed in WATT) in ANT + and Bluetooth that can be used on any App (Zwift, Rouvy, Bkool, Trainer Road) or device.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Is the trainer interactive?” tab_id=”00c5d2f5-76c7-61623833375926162400582583216240062220221624006478693″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”124366″]No, the SG-H version is unable to be commanded to vary its resistance.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”What kind of resistance does it have?” tab_id=”b077f519-01ac-21623833375926162400582583216240062220221624006478693″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”652562″]Resistance is air driven through the patented AIR DRIVE system that varies the effort as speed increases, just like going on the road. This is why the Stepgear SG-H is so realistic.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Does it need a power supply?” tab_id=”1626437546478-4-3″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”383282″]No, the mechanical operation does not require any power supply. The sensor that transmits the power is powered by a button cell (CR 2032) which lasts about 200 hours of training.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Does it need an app to work?” tab_id=”1626437581768-5-5″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”209511″]No, it can also be used without any control App: you mount the bike and it is ready for use.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Can they mount handbikes with disc brake and thru axle?” tab_id=”1626437619726-6-2″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”359476″]Yes, inside the package there are adapters for all bicycle configurations on the market.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Can I mount handbikes with 12-speed gearboxes?” tab_id=”1626437655603-7-4″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”534657″]Yes, SG-H is designed to use any type of rear derailleur, including 12-speed ones (ex: SRAM XD). When ordering, just indicate it in the configurator with no extra charge or purchase it separately later.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Does it work with Zwift?” tab_id=”1626437703191-8-0″][vc_column_text text_lead=”small” css_animation=”alpha-anim” uncode_shortcode_id=”211102″]Yes, thanks to the integrated power sensor you can connect it in a few seconds to Zwift, Rouvy, Bkool, Trainer Road and all the applications on the market.[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column_inner][vc_column_inner column_width_percent=”100″ gutter_size=”0″ override_padding=”yes” column_padding=”2″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”3″ mobile_width=”0″ sticky=”yes” width=”4\/12″][vc_single_image media=”88144″ media_width_percent=”100″ alignment=”center” advanced=”yes” media_overlay_opacity=”1″ media_overlay_anim=”no” media_text_anim=”no” media_h_align=”center” media_h_position=”center” media_padding=”0″ css_animation=”zoom-in” no_double_tap=”yes” media_link=”url:https%3A%2F%2Fstepgear.com%2Fit%2Fprodotti%2Fsg-h%2F|title:SG-H”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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